Short answer
Save the review URL, screenshots, dates, reviewer identity if visible, customer records, policy violations, and evidence of business harm.
Before you act
- Check whether a deadline, notice, court date, agency request, or platform rule applies.
- Collect documents, screenshots, contracts, payment records, letters, emails, and timelines.
- Compare self-help, online provider, specialist provider, and lawyer-review routes.
- Do not sign, file, admit, pay, or ignore a deadline without understanding the consequence.
Important: General information only. Legal Options Hub is not a law firm and does not provide legal advice.